Roweena Stewart: I think both. Both have come from backgroungds of voluntary work, both have the desire to help, which is also part of the recruitment process. My belief is that German volunteers sometimes have other expectations of what their volunteer activities will be , opposed to the realities. All countries have different ways of doing things, and this takes time to comprehend and accept. Some come because they heard that it is a beautiful country, some because they really want to change something. German volunteers are often very organized, very functional, very business-like, for being a young person, but they have to comprehend that the Southern African region do not in the same manner as Germany. They do get to develop a sense of tolerance and acceptance towards our way of doing things a nd therefore I believe that they become more tolerant once they go back home. They pick up this valuable soft skill, and a lot of them are afraid they are going to lose it on their return in Germany.